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Again ... log in

Donatella April 30, 2019 16:17

Why do I have to log in every single time? It’s a right faff. Why can’t I stay logged in unless and until I decide to log out?

Edited 17/02/2021
Serrakunda27 April 30, 2019 22:57

Not just me then !

Edited 17/02/2021
Donatella April 30, 2019 23:06

Driving me potty! And I can’t use my old name - Donatella! Apparently you get automatically logged out after two hours. Feels more like two minutes!?

Edited 17/02/2021
CatLady1 May 1, 2019 00:05

Same here Donatella. To and fro with the logging in and scrolling down. Plus not able to use my original name Cat Lady. I've emailed the help line and they were meant to be changing it for me but that was last week. It feels like the forum has lost a lot of people.

Edited 17/02/2021
May 1, 2019 00:43

Hallelujah! I have been able to log in at my first attempt for the first time. AUK - since they are public forums why the three stage log in each time. It has reduced my use and I got so much from others on a day to day basis. Maybe mainly a lurker but still invaluable wisdom from other adopters.

Edited 17/02/2021
Ford Prefect May 2, 2019 12:43

Hi Hedgehog, do you want to swap profile pictures?

Hi Serrakunda, I see you managed to get verified, I can't get the system to recognise my AUK membership number which is 5 digits not six, even with a "0" at the beginning as advised. What did you do? I'd PM you but I can't.

OK so now I'm verified so strike that. Still can't enter my AUK membership number to "Chat" though.

Edited 17/02/2021
LM technical support May 2, 2019 13:12

Hi Ford Prefect. I'm afraid the automatic link with Adoption UK's membership database is still not working correctly, but if you could message support (button at the top) with your membership number then we get it done manually for you ASAP. Sorry for the inconvenience,

Edited 17/02/2021
Ford Prefect May 2, 2019 13:42

Unfortunately I did that and received an email advising the addition of a Zero at the start, I reported that didn’t work and that was acknowledged but days later nothing!

Edited 17/02/2021
LM technical support May 2, 2019 14:11

Hi - this should now be done for you, but do get back in touch if there are still issues.

Edited 17/02/2021
Serrakunda27 May 4, 2019 16:27

Sorry Ford, only just seen this. I was already a verified member on Linkmaker, so I assume it just transferred across. I'm not a paid up member of AUK though and have received a chat message from another non member

Edited 17/02/2021

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