Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may use the “Link Maker” site ( (our site) and services including Letter Swap. This acceptable use policy applies to all users of, and visitors to, our site and users of the services, in their own capacity as an individual and on behalf of any Organisation which they represent when using our site or our services.

Your use of our site or services means that, on your own behalf and on behalf of any Organisation which you represent when using our sites or services, you accept, and agree to abide by, all the terms of this acceptable use policy, which supplement our User Terms and our Letter Swap User Terms.

The Link Maker site , services and the community support network is operated by Link Maker Systems Limited (we or us). We are registered in England and Wales under company number 08472919 and we have our registered office at Alpha House, 159 High Street, Barnet, Hertfordshire EN5 5SU. Our VAT number is 178 6941 51.

Prohibited uses

You may use our sites and services only for lawful purposes. You may not use our sites:

You also agree:

We may from time to time provide interactive services on our sites, including, without limitation:

Interactive services

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our sites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian and minors using the site must be supervised at all times. We advise parents and guardians who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards:

Where you upload material to our site, or as part of any interactive services:

These content standards apply to any and all material which you contribute or upload to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

Contributions must not:

Where you send communications via Letter Swap:

These content standards apply to any and all material which you exchange when sending information via Letter Swap:

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any communication..

Contributions must:

Contributions must not:

Suspension and termination

We will determine, at our discretion, whether there has been a breach of this acceptable use policy through your use of our site or services. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms under which you are permitted to use our site and services, and may result in our taking all or any of the following actions:

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page and notifying you. You are expected to read the updated policy and take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site and we will notify you of this if so.