"Very sorry to read that people are still feeling this way."
What gave you the impression that our feelings had changed? When did you ask?
"I want to reiterate that we are absolutely committed to making the forum as easy and enjoyable a resource as possible for all of you and we have taken on board all comments."
How have you taken the comments on board? What does that actually mean? You read posts and nod? What have you actually done about it, since it became clear that users were incredibly unhappy with the new boards?
"It's right that our work with Link Maker is ongoing and we still have improvements to make. I realise progress hasn't been as quick as people would like but we hope to have some updates for you next week."
Which progress? When will AUK realise that the project has tanked - and irrevocably so. We don't need progress, we need regress to how the boards were.
"We have recently made a couple of videos with mumsnet which may well explain increased activity on its adoption forum."
No, it doesn't. It has nothing to do with anything AUK has created ("videos"), but everything with what AUK has destroyed. Users are looking elsewhere and you know it.
"You all rightly recognise that the forum has been an invaluable resource for so many over the years so please do keep posting and keep sharing your news, challenges, triumphs, and vital advice - don't forget there will undoubtedly be 'lurkers' out there who aren't posting but are still benefiting from all your experience."
So I will just post monologues for lurkers from now on? Do you understand what this forum was?
"We will be in touch again as soon as we have any updates to share with you."
When will that be? What will it be? You are treating us all like children.