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chat function not working

chestnuttree December 11, 2022 20:19

Hi,

Someone contacted me via chat, but I cannot respond. This is just to say that I got your message and I will respond once the function works again. I have let AUK know.

Chestnuttree

chestnuttree December 18, 2022 21:36

Hi AUK, the chat function still does not open. Thank you.

OnlineTeam December 19, 2022 08:49

Hi @chestnuttree,

I have been in touch with LinkMaker who are working to fix this issue. Apologies.

-AUK moderator

chestnuttree January 7, 2023 00:39

Hi @OnlineTeam, I just wanted to let you know that the chat function is still not working. Thanks for your help.

chestnuttree January 7, 2023 10:01

The search function also does not work. There is an error message on the top to contact support, otherwise the page does not change.

Safia January 7, 2023 11:03

Also I tried many times to report a post the other day before I gave up

OnlineTeam January 9, 2023 08:37

Thanks @Safia. I have deleted the post in question.

@chesnuttree I'm meeting LinkMaker today, so will ask them for an update on this. In the mean time, you can also email [email protected] for any technical issues with the forum. Apologies that it is not working as expected.

- Kirsty (AUK forum moderator)

Safia January 11, 2023 12:55

Yes thanks Kirsty - I had seen that - and it was reacted to quickly - but I mentioned it in terms of technical problems as I’d tried to report it numerous times and hadn’t been able to. Thanks for your help

OnlineTeam January 12, 2023 15:31

Sure - I'll raise this with the developer too. Thanks Safia.

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