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onlineteamAUK July 30, 2020 14:34

Hi Everyone,

We are pleased to announce a couple of new exciting functions.

Firstly, a Like Button is now live across all posts. Titled React to post, once you click on it, it will give you 5 different options on rating a post.

Look for the orange button on a post like so:

Click it and the options will appear, then click the option you would like:

Secondly, we’ve added the option for users to add their own signature. If you would like to do so, please login and access your profile under the Adoption UK tab:

On the following profile page click the Edit button:

Scroll down the page and you’ll see the following field for a Signature. Create/add your signature and please consider the content when doing so:

Then make sure you click Submit at the bottom of the page to save the Signature:

You can login at anytime to update or delete.

Edited 17/02/2021

Best wishes, Online Team AUK

Safia July 30, 2020 18:01

How do you make it work? It doesn’t seems to be a single click - I’ve tried - after having logged in then gone to AUK message boards before doing so

Edited 17/02/2021

onlineteamAUK July 30, 2020 18:22

Hi Safia,

Yes you need to be logged in, and it's 2 clicks: one click to bring up the options and then you click the option you want: Like, Angry, Sad, Congratulations or Support.

Edited 17/02/2021

Best wishes, Online Team AUK

Safia July 30, 2020 21:39

Just tried again and still can’t do it I’m afraid

Edited 17/02/2021

moo July 31, 2020 00:08

me neither very hard to work out .... very annoying tbh...

It will only do 1 emoji, would'nt do 3 ? ? ?

Edited 17/02/2021

LM technical support July 31, 2020 12:58

We are sorry to hear that you are having issues reacting to posts Safia.

We have tried to replicate the issue you are experiencing with no success, so would like to ask that if the issue continues that you contact support with details of what type of device you are using, and which browser so we can investigate further.

Edited 17/02/2021

windfalls July 31, 2020 14:31

Oh dear I am not sure how helpful this is going to be. I think just the "like" option is more than sufficient. Why have an "angry" option to respond to someone's post? surely this is just going to create bad feelings on the boards? On one hand you remind posters about the need to be respectful to other people's posts and then you give them a feature that does the exact opposite?

Edited 17/02/2021

Safia August 1, 2020 11:54

As a matter of interest - is it working for everyone else?

Edited 17/02/2021

Kazzie August 1, 2020 12:29

I've managed to put a ?on your post about meeting up with foster carers .

Edited 17/02/2021

Safia August 1, 2020 13:53

Thanks! Oh well.....

Edited 17/02/2021

CatLady1 August 1, 2020 23:20

But the problem is, you have to be logged in first. Anyone reading the posts without logging in won’t see any emojis at all.

Edited 17/02/2021

Safia August 3, 2020 12:04

Well Cat Lady - I've managed to like your post on my computer at work - after logging in - but this seems to be a bit of an extreme way to do so!

Beth - I've received your email offering support regarding this so will respond - just wanted to check if I could do it on my computer first - thanks

Edited 17/02/2021

CatLady1 August 3, 2020 12:12

Safia, thank you for the like! I logged in to see it, then tried to like your post in return but nothing happened. However I am on my phone. Will try later from iPad :-/

Edited 17/02/2021

Safia August 3, 2020 13:14

Ditto!

Edited 17/02/2021

DigitalAUK August 4, 2020 10:18

Hi All,

thank you for your feedback on this. We have asked the developers to remove the angry reaction - we agree with you, this is not needed. If a post angers users, it usually means it's reported to us - and that is a far more useful function in terms of safeguarding. We also agree - the forums should be supportive and this reaction does not lend itself to the community we are trying to create.

Secondly, we have flagged with the developers that the react button does not seem to work on mobile and ipads and - we have asked this to be addressed as soon as possible. It seems that from their initial testing, the react button is grumbling with Apple products. We will keep you updated with developments as soon as we hear.

We appreciate you taking the time to come back to us on this and we do want to continue to work with you to create a platform that works for all.

Best wishes,

Charlotte

Edited 17/02/2021

Safia August 4, 2020 16:47

“Grumbling with Apple products” - I like that - makes a good quote! ?

Edited 17/02/2021

DigitalAUK August 5, 2020 10:26

Morning all!

Good news - the team have fixed the grumbles and the react button should work on all devices. Apologies that this took time to fix, but thank you for flagging.

We are still working on deleting the angry reaction and this should be completed over the next few days.

Thanks for your patience.

Charlotte

Edited 17/02/2021

Safia August 5, 2020 15:00

Yay! It works! Thank you Charlotte

Edited 17/02/2021

DigitalAUK August 5, 2020 16:33

Thanks for confirming Safia - I now want a 'whoop whoop' reaction button to celebrate!!

Edited 17/02/2021

windfalls August 10, 2020 13:15

many thanks for listening charlotte.

best wishes xx

Edited 17/02/2021

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New features: Like Button and Signature option

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