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Donatella April 6, 2021 09:54

Hope an admin is looking at this as my email has been returned

Every time I try to edit a post I get an error message - I’ve messaged you before to tell you.

This morning I emailed you with a copy of the error message and got

“Each of the following recipients was rejected by a remote mail server. The reasons given by the server are included to help you determine why each recipient was rejected. Recipient: <[email protected]> Reason: 5.4.1 Recipient address rejected: Access denied. AS(201806281) [AM5EUR02FT037.eop-EUR02.prod.protection.outlook.com]”

in return?

Any ideas?

CommunityMod April 6, 2021 10:19

Hi Donatella, we've passed this on to Linkmaker so they can look into the issue.

Thanks

Zofia

Bluemetro April 6, 2021 19:17

Not sure this is related. I don't know if others have had a problem logging in recently. I used to be able to log in from my phone but a few days ago I tried and it kept telling me the password or username was incorrect so I reset the password and still I got the same message. I then tried it on my laptop and the same password worked. Today I have had the same thing.

Safia April 6, 2021 19:47

Something that always happens to me is that when I edit a post I get a message saying unable to connect or save message - try later - but it does always save it:

Internal error A system error occurred trying to fulfil your request. We're sorry to say that a problem has occurred with our system. Please use the links in your menu above to get back to where you were, and re-try the action you were carrying out. If you get this message repeatedly, please contact support or call us on 0800 368 8549

E86444274

Edited 06/04/21
Donatella April 6, 2021 20:46

That’s exactly what I get Safia. It makes the change but turn you have to negotiate your way back to the right page

Donatella April 7, 2021 15:02

Still getting the same error message

Donatella April 7, 2021 15:04

onlineteamAUK April 9, 2021 13:20

Good afternoon,

Linkmaker have informed us the issue should now be fixed.

Edited 09/04/21

Best wishes,
Andrew
Online Team AUK

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